Effective Date: 11/30/2025

Raindrop Gallery LLC (“Company,” “we,” “us,” or “our”) operates Isabella Theodora online sales, as well as the Flourish Academy online art education platform (“Services”).

This Privacy Policy explains how we collect, use, disclose, and protect the personal information of parents, guardians, and participating children.

By accessing or using the Services, you (“User,” “Parent,” “Guardian,” “Customer,” or “you”) consent to the practices described in this Privacy Policy.

⸻

If you opt in to receive SMS messages from Flourish Kids, we may use your phone number to send program updates, reminders, and promotional messages. Message and data rates may apply. Reply STOP to opt out.

1. INFORMATION WE COLLECT

We collect information in the following categories:

1.1 Parent/Guardian/User Information

When you purchase or enroll, we may collect:

    •    Full name

    •    Email address

    •    Phone number (optional or required depending on your form)

    •    Billing address

    •    Payment information (processed securely through third-party payment processors)

    •    Account login credentials

    •    Communications with us

1.2 Child Information (COPPA-Aware Collection)

We collect only the minimum information reasonably necessary to provide the Services, such as:

    •    Child’s first name or nickname

    •    Child’s age or age range

    •    Child’s artwork submitted voluntarily

    •    Child’s participation in live classes (voice/video only when voluntarily shared)

    •    Child’s progress, feedback, and submitted assignments

We DO NOT knowingly collect:

    •    Child’s last name

    •    Exact addresses

    •    Social Security numbers

    •    Medical information

    •    Sensitive personal data

    •    Geolocation data

Parents control all child participation and may delete or request removal at any time.

⸻

2. HOW WE COLLECT INFORMATION

Information is collected:

    •    When you enroll or purchase a subscription

  •    When you purchase a product or service

    •    When you submit forms or contact support

    •    When children or parents join live classes

    •    When you upload artwork or assignments

    •    Through cookies and analytics tools

    •    Through our private Facebook group (subject to Facebook’s own privacy policies)

⸻

3. HOW WE USE YOUR INFORMATION

We use information to:

    •    Provide and improve the Flourish Academy Services    

•    Provide and improve products
    •    Process subscriptions and payments

    •    Deliver live classes, recordings, and bonus content

    •    Send emails, reminders, and program updates

    •    Personalize your child’s experience

    •    Provide customer support

    •    Enforce safety and usage guidelines

    •    Comply with legal obligations

We never use children’s information for:

    •    Behavioral advertising

    •    Sale or rental to third parties

    •    Data profiling

    •    If you opt in to receive SMS messages from Flourish Kids, we may use your phone number to send program updates, reminders, and promotional messages. Message and data rates may apply. Reply STOP to opt out.

⸻

4. LEGAL BASIS FOR PROCESSING (For GDPR-Aware Compliance)

Although we serve U.S. customers, we operate under the following principles:

    •    Consent (you voluntarily enroll and provide data)

    •    Contract performance (delivering the Services you purchased)

    •    Legitimate interest (improving product functionality)

    •    Legal compliance

⸻

5. SHARING OF INFORMATION

We do not sell personal information.

We may share information only with:

    •    Service providers such as payment processors, email platforms, or hosting services

    •    Facebook, if you voluntarily join the community group

    •    Legal authorities, only if required by law

We do not share child information publicly unless:

    •    You voluntarily post artwork

    •    You voluntarily upload to the Facebook group

    •    You give explicit permission

You may request deletion of any posted artwork at any time.

⸻

6. COPPA COMPLIANCE (Children’s Online Privacy Protection Act)

Flourish Academy is a parent-directed program.

We do not allow children to create accounts independently.

To comply with COPPA:

    •    All child data is provided voluntarily by a parent or guardian

    •    We collect the minimum data necessary

    •    A parent may access, edit, or delete any child information at any time

    •    No child data is ever sold, shared, or used for advertising

Parents may request account deletion at:

📧 [Insert Support Email]

⸻

7. DATA RETENTION

We retain:

    •    Parent data for as long as your account is active

    •    Child data only as long as needed to provide the Services

    •    Payment records as required for financial compliance

You may request deletion of all personal data except required billing records.

⸻

8. DATA SECURITY

We implement:

    •    SSL encryption

    •    Secure payment processing (we do not store card numbers)

    •    Access control protocols

    •    Regular security reviews

However, no online platform can guarantee 100% security.

Use of the Services is at your own risk.

⸻

9. YOUR RIGHTS

You may at any time:

    •    Update your account information

    •    Request deletion of your data

    •    Request deletion of your child’s data

    •    Request a record of all information we have collected

    •    Cancel your subscription

    •    Opt out of email communications

Requests:

📧 isabellatheodora@isabellatheodora.com

⸻

10. COOKIES & TRACKING TECHNOLOGIES

We use:

    •    Cookies

    •    Analytics tools

    •    Pixel tracking for ads (ex: Facebook Pixel)

These are used only to:

    •    Improve our Services

    •    Track marketing effectiveness

    •    Personalize your experience

You can disable cookies in your browser settings.

⸻

11. THIRD-PARTY LINKS

Our website may include links to:

    •    Facebook Groups

    •    External video hosting

    •    Payment processors

These third parties have their own privacy policies.

We are not responsible for their practices.

⸻

12. DISCLOSURE REQUIRED BY LAW

We may disclose data:

    •    To comply with legal requirements

    •    To respond to lawful requests

    •    To protect the safety of our users

    •    To enforce our Terms & Conditions

⸻

13. BUSINESS TRANSFERS

If Raindrop Gallery LLC:

    •    Is acquired

    •    Merges

    •    Sells assets

Your information may be transferred as part of the business assets under this same Privacy Policy.

⸻

14. CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time.

Continued use of the Services after updates constitutes acceptance.

⸻

15. CONTACT INFORMATION

Raindrop Gallery LLC

Email: isabellatheodora@isabellatheodora.com

Address: 8401 Mayland Dr, Ste N, Richmond, VA 23294